Cancellation policy

Cancellation Policy

Cancellation Policy :

Cancellations made more than 31 days prior to arrival date: 80% of the amount paid can be refunded. 20% of this amount will be retained to cover the cost of refunding and processing the cancellation.

Cancellation made less than 30 days inclusive before the date of arrival: The sums paid will be retained in full by the accommodation provider.

The cancellation request must be sent in writing to each of the accommodation providers individually.

The accommodation provider reserves the right to impose the means by which the refund will be made.

The opening of a PayPal account or other request may be a condition for the refund.

The host is obliged to make the refund within 90 days of the date of the request.

Please note that some cancellation conditions may exceptionally remain specific to each accommodation.


When you make a reservation via you are offered a "Cancellation / Interruption of stay" insurance.

We strongly recommend that you take out this insurance, which will cover the costs incurred when you make your reservation, in accordance with the guarantees stipulated by the insurer,

visible here :



In addition to your accommodation, have you thought about insuring yourself for mountain rescue?

For only 2.75€ per day, cover yourself up to 50 000€ for rescue costs (especially helicopter) by clicking on :


Communauté de Communes Pays du Mont-Blanc
Vallée de Chamonix Mont-Blanc
Espace Mont-Blanc
Les Houches Mont-Blanc
L'assemblée des Pays de Savoie
Vallorcine Mont-Blanc
Les Contamines
Passy Mont-Blanc
Saint Gervais
Servoz  Mont-Blanc
Région Auvergne-Rhône-Alpes
Creation: Alliance Réseaux